Best Practices for Safe, Secure and Accessible Bike Parking and End-of-Trip Facilities

October 01, 2024

Creating a well-equipped and thought-out space for cyclists in your building is the best way to cater to their needs and encourage more people to try two wheels instead of four. These areas foster cycling culture, show employees and visitors that you care for their well-being and comfort, and make a real statement about your commitment to a greener future.

Making your cycling parking and end-of-trip facilities safe, secure, and accessible is the key to making them a real success. After years in this business and making countless bike-friendly spaces happen, we have some pointers to share about how to make a space truly work for the end users. In this blog, we want to focus on security, which is what people want as a standard for their bike parking and end-of-trip amenities, as well as their accessibility so that an optimal number of people can enjoy what you have built.

Make Security A Priority

Starting with the basics, invest in high-quality, secure bike racks and stands. Everyone who has had to park a bike outside knows that a small part of them is always worried they might come back to not find it there. The primary benefit of bike parking should be that it keeps bicycles safe. That is easily achieved by installing robust bike racks, such as two-tier models, which maximise space and security by having extra locking points.

When selecting racks, there are some things to look out for. Ideally, they should be made from durable, tamper-resistant materials like steel and galvanised steel, which eliminates some risks. If you want really great security, you should also look for options with locking features to secure both the frame and wheels.

To make your whole area safer, make sure access is restricted or the entire area is gated. Restricting bike parking only to employees, residents, or authorised users, adds an extra effective layer of security.

Your next step should focus on lighting and surveillance. To make users feel safe and criminals uneasy, ensure the area is well-lit, ideally with energy-efficient LED or motion-sensor lighting. As an extra step, installing CCTV cameras to monitor bike parking zones, deter theft, and provide peace of mind is a good idea.

Covered and Weather-Protected Parking

To improve your bike parking area in more ways than one, you should make sure it is under a roof. This doesn’t necessarily mean it has to be indoors. If you don’t have the space inside, you can provide bike shelters or canopies to shield bikes from rain and harsh weather, preventing rust and damage. Having a roof over will not only keep bikes in good condition but also protect your racks or stands from the elements, keeping everything safe.

We always remind our clients to remember the ground when installing bike parking. It is always best to ensure proper drainage around the facility to avoid puddles and standing water, which would make an area less appealing and may start damaging your installation.

Enhance Accessibility Everywhere

Accessibility is essential to ensure that your facilities cater to all cyclists, regardless of physical ability. Keep this in mind when planning, building, and installing anything in the bike parking and end-of-trip facilities.

When choosing racks, make sure they are easy for everyone to use. Include some racks that do not require lifting, such as ground-level racks, for people with limited strength or mobility. If you do go for the space-saving two-tier racks make sure they are with a gas strut for an effortless and easy lift. As an extra tip here, we would say that if you have the room, it would be great to also leave a special space for adapted bikes which can have non-standard sizes.

Think about your location and how users will get to and from it. To make it easier for everyone, especially people with disabilities, ensure that pathways to and from bike racks are wide and free from obstacles. Provide direct, easy-to-navigate routes from bike parking to entrances and avoid steps, narrow doorways, or other barriers.

When planning your end-of-trip facilities, pay special attention to their design. Make your showers, changing rooms, and storage lockers inclusive of individuals with disabilities by ensuring wheelchair access, installing handrails where necessary, and thinking about placing lockers on ground level so that everyone can get to them.

Clear Signage and Instructions

Clear signage and instructions are vital for making a place accessible and enhancing the user experience in bike parking and end-of-trip facilities. Wayfinding signage is crucial for indicating the locations of bike parking areas, showers, changing rooms, and lockers and making it easier for cyclists to quickly find the necessary amenities without confusion.

Well-designed signage can also help with understanding how to use the facilities correctly and securely. It is a nice idea to display clear instructions on properly locking bikes to the racks, and even include reminders to secure both the frame and wheels to prevent theft. Incorporating diagrams or images that demonstrate the correct locking techniques can be especially helpful for novice cyclists or those unfamiliar with different types of locks.

Additionally, it is a great idea to put up some contact information for users to report any maintenance issues like broken racks or damaged shelters. This can be phone numbers, email addresses, or QR codes linked to online forms. Showing readiness to get feedback is always encouraging for users, as they feel listened to, and you get the chance to quickly identify areas for improvement and maintain high standards.

Regular Maintenance

Regular maintenance is the key to safe, functional and appealing bike parking and end-of-trip facilities. Conducting routine inspections of bike racks, shelters, and locking mechanisms is essential to identify any wear and tear or potential safety hazards. These inspections should be scheduled regularly, allowing facility managers to address issues proactively before they escalate.

Promptly repairing any damage to racks or shelters is equally important. Even minor damage can lead to vulnerabilities, such as weakened structural integrity or decreased bicycle security. Consistent upkeep enhances the user experience and fosters trust in the facilities provided. Regular maintenance reflects a commitment to quality and safety, encouraging more people to embrace cycling as a viable transportation option.

Investing in safe, secure, and accessible bike parking and end-of-trip facilities is more than just a practical necessity; it’s a transformative step towards cultivating a vibrant cycling culture. When organisations prioritise these elements, they not only enhance the commuting experience for cyclists but also signal a commitment to sustainability and community well-being.

Creating these spaces requires thoughtful planning and a genuine understanding of user needs. By prioritising security measures, ensuring accessibility for all, and regularly maintaining facilities, businesses can foster an environment where cycling is encouraged and celebrated. This commitment ultimately benefits everyone – employees, visitors, and the broader community, by promoting healthier lifestyles, reducing carbon footprints, and contributing to a more sustainable urban landscape.


Bike Dock Solutions Team

Bike Dock Solutions is the UK's leading supplier of Bike Shelters, Bike Racks and other Bike Storage. Follow us on LinkedIn.